Fall Continuing Education Schedule Set for West Fort Bend County
Lighting a candle at a recent fire damage restoration seminar.
SERVPRO of West Fort Bend County will be holding our Fall Continuing Education Courses at The American Red Cross Building at 2610 BF Terry Blvd in Rosenberg. Registration for the courses will begin at 8:00 a.m., with coffee and danishes provided. The classes will begin promptly at 8:30 a.m. and participants are required to attend 100% of the course in order to be able to receive CE credits.
RSVPs are suggested, as we have been known to fill up to capacity, on occasions.
August 16, 2017 -
Ethics -This 2 hour course is presented in conjunction with CY Enterprises, LLC, and will begin at 8:30 am - 10:30 am.
Emergency Preparedness- This 2 hour course is a hurricane preparedness seminar, just in time for hurricane season. SERVPRO of West Fort Bend County has teamed up with the American Red Cross to present vital preparedness information that covers various emergency weather-related situations. The course runs from 10:30 am - 12:30 pm.
October 18, 2017-
Restorative Drying for Water Damage - This 4 hour course will cover the basics of water damage restoration and delves into what's involved in drying out a structure. The course runs from 8:30 am - 12:30 pm.
December 13, 2017-
Property Fire Damage Restoration- This 4 hour course takes an in-depth look at fire and smoke damage restoration. We usually have some form of hands-on activities as well as a few "smoke-related" surprises. The course runs from 8:30 am - 12:30 pm.
Barbecue lunch will be provided immediately following the conclusion of the courses.
Please RSVP at 281-342-5326 or ce@SERVPROofwestfortbendcounty.com.
SERVPRO National Convention was held in Seattle, Washington
Owner David Johnson and Product Specialist Cheryll McMurtry Adams taking a selfie at SERVPRO's national convention.
SERVPRO's annual convention was held in Seattle, Washington this year. Annual convention is one of the highlights of the year for SERVPRO owners and employees, as it affords an opportunity to meet with other colleagues from across the country, learn about new industry trends, receive specialized training to improve our skills, and celebrate our achievements for the previous year.
SERVPRO of West Fort Bend County was represented by owners David and Susan Johnson at this year's convention. Their focus of learning involved better communication - how to improve customer service, how to provide more than what the customer expects, and how to be a hero to the customer in their time of need.
SERVPRO of West Fort Bend County meets many of our customers on their worst days, and we strive to make their situations better, whether it's after a water leak, smoke damage, trauma event, or doggie accident. We take pride in our crews and we provide continual training and communication with our crew members to help ensure they are providing the top-notch service that our customers deserve, and have come to expect.
Whether it's 2:00 in the afternoon, or 2:00 in the morning, SERVPRO of West Fort Bend County is ready to help with whatever emergency you have. We've been servicing the Fulshear/Richmond/Rosenberg area for 15 years. We can be reached day or night at 281-342-5326.
Nick Maldonado Promoted to Production Manager
New Production Manager, Nick Maldonado
SERVPRO of West Fort Bend County is pleased to announce the recent addition of second production manager, and along with that added position comes a promotion for Nick Maldonado.
Nick joined SERVPRO of West Fort Bend County in November, 2011 where he started out as a technician. Through dedicated training and perseverance, Nick has progressed through the ranks to quickly become one of our premier SERVPRO leaders.
While recuperating from a non-work related broken leg incident several years ago, Nick gained valuable experience working in the office environment, helping input estimates and helping to schedule and track jobs with other office staff. This training helped pave the way for Nick to become familiar with multiple sides of the SERVPRO business and ultimately helped him become a better crew leader.
Nick has attained the IICRC certifications as water restoration technician, as well as applied structural drying specialist. His proficiency in mold remediation and move-out management make him the ideal person to take over the newly created position of Production Manager.
Employee training and career advancement are staples of the environment at SERVPRO of West Fort Bend County and we're proud to have Nick Maldonado as one of our team heroes who help to give customers peace of mind and help them take their lives back, making water damage "like it never even happened."
Lena Garcia added as New Fire Crew Chief
Lena Garcia - Fire Crew Chief
SERVPRO of West Fort Bend County is proud to announce the hiring of Lena Garcia as fire crew leader. Lena originally joined SERVPRO in May, 2011 and worked as a crew technician and fire crew leader up until August, 2014, where she left to work in the education field.
With the phenomenal growth of SERVPRO of West Fort Bend County, Lena agreed to join us again as crew leader to supervise our fire crews. Lena has exceptional attention to detail skills, as well as outstanding customer service skills that are terrific assets for the company. Lena is an IICRC certificed fire and smoke restoration technician. Her can-do attitude and personable smile are a few of the traits that make Lena special at SERVPRO of West Fort Bend County.
In her spare time, Lena is a proud grandmother to 3 year old Joaquin, who fills her life with joy!
We are happy to have Lena back at SERVPRO of West Fort Bend County, supervising our in-house cleaning operations, warehouse cleaning operations, and move-out packing and inventory operations.
Franchise Management Training Course completed
After attending classroom, we spent an afternoon visiting the famous Parthenon, and its surrounding park in nearby Nashville.
In keeping with the fundamentals of always trying to improve, David Johnson, President of SERVPRO of West Fort Bend County, recently completed a week-long franchise management training course at SERVPRO's National Headquarters in Gallatin, Tennessee. The course emphasized training in all key result areas of running a franchise, including Human Resources Training, Production Training, Marketing Training, Financial Business Analysis Training, Office Training, and Leadership Training.
One of the greatest learning opportunities was participating in afternoon round table discussions and networking with fellow franchisees to learn about their successes and failures. The goal was to learn new methods to help improve the operation of the franchise community. The management course is one of the best opportunities to grow and improve our franchise business.
We had a full day of marketing training, commercial restoration and storm response training, financial analysis training, leadership training, and production safety training. With incremental improvement in each of these areas, our franchise will continue to be a leader in the Fort Bend County area.
After class was over, we took a side trip to Nashville to visit the Parthenon ( see attached photo), and enjoyed walking around the park on a sunny afternoon!
Spring Continuing Education Seminars Scheduled for Rosenberg
A hands on activity at a recent CE Seminar in Rosenberg
New Location for CE Courses!
SERVPRO of West Fort Bend County will be holding our Spring Continuing Education Courses at The American Red Cross Building at 2610 BF Terry Blvd in Rosenberg. Registration for the courses will begin at 8:00 a.m., with coffee and danishes provided. The classes will begin promptly at 8:30 a.m. and participants are required to attend 100% of the course in order to be able to receive CE credits.
Our March classes will be held on Tuesday, March 28th, and will include a 3 hour Ethics course beginning at 8:30 a.m, and followed by a 1 hour What About Wood Floors class, beginning at 11:30 a.m. You may attend both classes or either class.
Our April class will be held on Wednesday, April 26th, and will be a new, revised 4 hour course on Understanding Mold in the Restoration Industry. This class has been recently updated and has not been taught for over a year!
Our May classes will be held on Wednesday, May 24th, and will include Restoring Contaminated Buildings, beginning at 8:30 a.m, followed by Cleaning and Restoring Smoke Damaged Contents, at 10:30 a.m. You may attend either class for 2 hours of credit, or attend both classes for a total of 4 hours credit.
A free barbeque lunch will be provided after the classes.
For reservations, please call our office at 281-342-5326 or email us at ce@SERVPROofwestfortbendcounty.com.
We look forward to seeing you!
SERVPRO Spring Cleaning
Spring is right around the corner! Now is time to start preparing your spring cleaning “to do list”. Spring cleaning is a tradition that allows us to freshen up our homes after a long winter. So open up those windows, let the fresh air in, and call SERVPRO of West Fort Bend County to help you with those deep cleaning tasks!
We offer a variety of services to get your home spring ready including:
Carpet and Upholstery Cleaning:
The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.
Wood Floors: Are your floors dirty and dull? Our technicians can clean and make your wood floors shiny and spotless with our Dirt Dragon cleaning process. Did I mention SERVPRO of River Oaks is a member of the National Hardwood Floor Association? Give us a call and let us bring those floors back to life!
Months of salt and dirt tracked into your home and onto your tiled floors? Our technicians can clean the tile and grout and make it like winter never even happened.
Air Duct Cleaning:
We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.
Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.
Remember, spring cleaning isn’t only for your home, but also for offices, daycares, businesses, and warehouses. Let us help you get ready for warm weather.
Call us today to schedule a cleaning service, 281-342-5326
SERVPRO Winter Home and Office Tips
Call SERVPRO of West Fort Bend County at (281) 342-5326.
With the temperatures starting to drop and winter approaching fast, SERVPRO of West Fort Bend County would like give you a few tips on how to prepare your home and office for winter.
Tips for Preparing Your Home for Winter Weather
- Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes
- Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the home.
- Consider shutting off outdoor faucets. Find the shut off valve in the basement or crawl space and turn it to "off."
- If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is drained completely.
- Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
- Proper maintenance of your furnace can help reduce the risk of puffbacks.
Tips for Preparing Your Business for Winter Weather
- Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
- Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
- Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
SERVPRO of West Fort Bend County is always here to help. When water damage strikes, give us a call; we will help make things right, make things dry, and make it "Like it never even happened."
SERVPRO Winter Fire Tips
SERVPRO of West Fort Bend County (281)-342-5326
The winter season is just around the corner. This means that homes fires occur more often by unattended candles, space heaters, wood stoves and fireplaces.
At SERVPRO of West Fort Bend County, we want to remind everyone to take simple steps to protect their homes and family from the danger of household hazards and heating equipment. Practicing the best fire safety is how you can be most prepared for unexpected disaster in the winter.
Here are some fire safety tips to prevent most heating related fires from happening:
- Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
- Have your chimneys and vents checked. Fireplaces produce creosote which can ignite. If you light fires frequently, you need a chimney sweep service once a year. When you burn wood, make sure it's dry and seasoned so that it produces more flame and less smoke.
- Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
- Test smoke alarms. Make sure batteries are fresh. Place smoke alarms in the kitchen, laundry room and in bedrooms.
- Beware of lit candles. Candles can set the mood for relaxation, and that's how they get forgotten or knocked over by kids or pets. Light candles only when you're around to watch them and blow them out when you're ready to leave the room.
- Beware of space heaters. The name should give you a clue space heaters need space. Like fireplaces, people and pets should not be allowed to sit any closer than three feet.
- Don't put space heaters near curtains, tablecloths or other fluttering fabrics. Make sure the space heaters you buy have automatic shut-offs before reaching dangerous temperatures.
If you have the unfortunate experience of fire or smoke damage in your home or business call SERVPRO of West Fort Bend County.
We are available 24 hours a day and are always Here to Help! Have Questions? Call Us Today – (281)342-5326
SERVPRO Boihazard and Sewage Cleanup Specialist
Biohazard and Sewage cleanups can involve hidden dangers. It must only be handled by an expert team, with the right training, skills, and equipment to do the job safely. With the assistance of a professional biohazard service from SERVPRO, you can rest assured that your health and the security of your property is a top priority.
There are many reasons why biohazards develop. Several are crime scene residues, chemical spills, animal waste or carcasses, hoarding, and the most frequent, sewage backups. The main point to remember is that certain chemicals and pathogens can lead to unhealthy and dangerous consequences if left untreated in a home or business. If you suspect that this kind of problem has occurred in or around your property, you need to call in the SERVPRO experts quickly to assess the situation.
Once the experts carry out a thorough inspection of the site, they can give you a general assessment. You should not attempt to re-enter the property until you have received clearance from an authoritative source.
The reason eradication and elimination are the primary tactics for biohazard cleanup are because any materials that have come into contact with raw sewage could present a serious risk to health. Within areas deemed ‘unsafe,’ life-threatening organisms like E. coli, salmonella, tapeworm, HPV (human papilloma virus), chemicals, and even HIV and AIDs can lurk if blood is present.
If you experience any breakdown involving sewage in the Houston area on a scale larger than a small toilet overflow, you absolutely must contact a biohazard removal team right away. In most cases, it is only sewer water that warrants such an immediate reaction, but it is important to be aware that other forms of water damage can become harmful if left untreated.
For example, water from drains and polluted rivers may flood a property and deposit contaminants. This water is not clean; it contains all kinds of bacteria, irritants, and harmful substances and is termed Black Water. This is why you should never wait before you get water damage of any type restored and repaired, even as the contaminated water is quickly removed from the premises.
For businesses, the urgency of biohazard cleanup is particularly pressing. You cannot afford to have your workers or clients exposed to contaminated water, pathogenic agents from a crime scene, or meth lab chemicals. Get in touch with an expert biohazard team from SERVPRO right away. These skilled professionals, wearing Hazmat safety clothing and gear, utilize special equipment for any biohazard clean up in Houston. Immediate mitigation of health related issues and property preservation are the main, initial focal points. Safety always comes first.
24 Hour Emergency Service for Biohazard and Sewage Cleanup
SERVPRO of West Fort Bend County has water damage restoration specialists and has specific training and expertise to remediate biohazard and sewage contaminants safely. Call us for 24/7 emergency service. (281) 342-5326.