About SERVPRO of Richmond, Rosenberg


Kristina & Tom Norlander

Owners of SERVPRO of Richmond, Rosenberg

About SERVPRO of Richmond, Rosenberg

At SERVPRO of Richmond, Rosenberg, we're not just in the business of restoration; we're in the business of restoring peace of mind. Founded in August 2023, SERVPRO of Richmond, Rosenberg is the latest addition to our family-owned franchise network, dedicated to serving the Richmond/Rosenberg community and surrounding areas with unparalleled restoration and cleaning services.

Meet the Owner

Kristina Norlander, a proud graduate of Aggie Class of '91, embarked on her journey with SERVPRO through a twist of fate. With a background rooted in the insurance industry, Kristina recognized the pressing need for reliable and compassionate restoration services. In 2005, she took the leap into entrepreneurship by acquiring her first SERVPRO franchise, SERVPRO of Bellaire, alongside her husband. Since then, Kristina's commitment to community support and customer satisfaction has driven the expansion of her franchise network, including the acquisition of SERVPRO of Galveston Island / Lake Jackson, SERVPRO of Fulshear, SERVPRO of Richmond/Rosenberg and SERVPRO of Sienna Plantation/Needville.

With over 19 years of hands-on experience in the restoration industry, Kristina brings a wealth of expertise in water damage, fire damage, mold remediation, and professional cleaning services. Her dedication to excellence has not only earned the trust of countless customers but also positioned her as a trailblazer in licensed mold remediation. Kristina's vision for SERVPRO of Richmond, Rosenberg is rooted in providing unparalleled customer service, guiding her team to deliver exceptional support and restoration solutions during life's most challenging moments.

Our Commitment

At SERVPRO of SERVPRO of Richmond, Rosenberg, our mission is clear: to provide compassionate support and expert restoration services that exceed expectations. We understand that property damage can be overwhelming, which is why we strive to alleviate stress and restore normalcy as efficiently as possible. With a team of over 35 dedicated professionals, we stand ready to assist our community in times of need, offering timely responses and personalized solutions tailored to each unique situation.

Join Our Journey

As our business continues to thrive, we remain committed to growth and excellence. With ongoing recruitment efforts and a dedication to continuous improvement, we invite passionate individuals to join our team and make a difference in the lives of others. At SERVPRO of Richmond, Rosenberg, every member plays a vital role in our shared mission to restore hope and rebuild communities, one property at a time.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

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